Privacy Policy

1. Introduction

Welcome to AVOT Dispatch ("we," "our," or "us"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and share information about you when you use our mobile application (the "App") and our services (collectively, the "Services").

2. Information We Collect

We may collect the following types of information:
a. Personal Information: When you register for an account, book a ride, or contact us, we may collect personal information such as your name, email address, phone number, address, and payment information.
b. Location Information: To provide our transportation services, we may collect your precise location data through the App. This includes your current location and the locations where you request and receive rides.
c. Usage Information: We collect information about your interactions with the App, such as the pages you visit, the features you use, and the time and date of your visits.
d. Device Information: We may collect information about the device you use to access the App, including the hardware model, operating system and version, unique device identifiers, and mobile network information.

3. How We Use Your Information

We use the information we collect for the following purposes:
a. To Provide Services: To process your bookings, provide transportation services, and communicate with you about your rides.
b. To Improve Our Services: To understand how users interact with the App, improve our services, and develop new features.
c. To Ensure Safety and Security: To protect the safety and security of our users, drivers, and services.
d. To Communicate with You: To send you updates, promotional materials, and other information that may be of interest to you.
e. To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.

4. Sharing Your Information

We may share your information with the following parties:
a. Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, and customer support.
b. Drivers: We share your location and contact information with drivers to facilitate your transportation requests.
c. Legal and Regulatory Authorities: We may disclose your information to law enforcement, government authorities, or other third parties if required by law or if we believe such action is necessary to comply with legal obligations or protect our rights.

5. Your Choices

You have the following choices regarding your information:
a. Account Information: You can update or delete your account information through the App's settings.
b. Location Information: You can control the collection of location information through your device settings. However, disabling location services may affect the functionality of the App.
c. Marketing Communications: You can opt-out of receiving promotional emails from us by following the unsubscribe instructions in those emails.

6. Your Rights

We implement appropriate technical and organizational measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security

7. Children's Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the App. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

AVOT Dispatch
640 S State St, Shelley, ID
AVOTDISPATCH@AVOT208.COM
208-360-4647